What Information We Hold and Why
When you register, we collect the details you submit — name, contact information, and account credentials. When you transact through DANA, OVO, or GoPay, we record the transaction reference, amount, and timestamp to process your deposit or withdrawal and to meet our fraud-prevention obligations. We do
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not store your full e-wallet PIN or password; those stay inside your wallet app. We also collect device and session data — your browser type, IP address, and pages visited — to keep your account secure and to detect unusual access patterns. If you contact our
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support team, we retain that correspondence to resolve your query and improve our service. All data is processed for the purposes stated here: account management, payment processing, security, and legal compliance. We do not sell your personal data to third parties. Where we share data with
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payment processors or security partners, those parties are bound by confidentiality obligations. Your data is retained for as long as your account is active and for the period required by applicable law after closure. You may request a copy of your data or ask us to
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delete it by contacting support — details are in the section below.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.